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Daniela V.March 2024ПозитивниFriendliness Location of the pitch Wash houseНегативиNoneGreat weekendI would like to emphasize the friendliness of the staff ...Our booking process went more than great... we had booked and I had to cancel two days before because our host was sick... on the phone we tried to find a solution... FREE rebooking because it was possible... if the weekend had not gone on yes... then I would have just paid the cancellation fees... completely normal... TOP 🔝
About the campsite... located directly on the ski slope... you can be in the city center in 10 minutes on foot.
The wash house is awesome... an absolute oasis of well-being... and also very well maintained 🔝
We felt very well looked after. Thank you, we will be backАвтоматично преведено.- L G.July 2023ПозитивниNone. Have no chance to enjoy it.НегативиCancellation conditions.Do not bookAll campers who want to book here in advance should be aware of this site's abusive cancellation policy.
If you can avoid booking, do so, it's simply a trap to get money from customers or, if you're lucky, from your travel insurance. Cancellations are as follows:
- 30€ no matter when you cancel, it's... a flat rate.
- 50% or at least 50€ if you cancel between 60 and 30 days in advance.
- 100% if you cancel 29 days in advance.
These conditions are non-negotiable and are changed by the campsite in advance, which makes them a possible unfair term within the meaning of EU Directive 31993L0013.
For this reason, a pitch can be rented several times for the same period, giving the campsite a good income without doing anything. Be aware that the weather in this area is very unpredictable, and cancellations due to bad weather are very likely.
Raise your voice if you also have this problem, otherwise they will continue this practice.Автоматично преведено. - Anja B.June 2023ПозитивниGreat, spotlessly clean wash house Nice staff Large pitchesНегативиPlace (A) was not illuminated at night No bread service (baker was on vacation)Beautiful campsite, super great sanitary facilitiesIt was our first time at this campsite and we were impressed by the great, clean sanitary facilities.
Our pitch was spacious and there were plenty of water taps nearby.
Unfortunately, the bakery was on vacation, so there was no bread delivery service. The nearest bakery was 5 minutes away by bike and... a good 10 minutes on foot.
The campsite was not lit at night. However, the receptionist said that there should actually be some lights on at night...
Unfortunately there's no restaurant nearby, but it's not far to the center of Winterberg. There's plenty of choice here.
All in all, we liked it very much.
In winter, the location right next to the ski lift is unbeatable.Автоматично преведено. - Andi M.June 2023ПозитивниSanitary facilities Friendly receptionНегативиI can't report anything.Top addressExcellent sanitary facilities. Very friendly people at the reception. Great location, many destinations are easy to reach. I met a lot of nice people. I would love to come back here.Автоматично преведено.
- Markus S.December 2021ПозитивниI wanted to take 2 days off with my wife this weekend. Unfortunately my wife got sick because of the third vaccination so we had to cancel today ! We were able to cancel free of charge, we don't even have to pay for the parking space! You don't experience that so often anymore, so accommodating 👌 The contact was already very nice at the beginning of the booking, we will definitely make up for the WE hereНегативиnonesuper accommodatingsuper accommodating!
Unfortunately had to cancel at short notice 😰
great reaction from the operatorАвтоматично преведено. 
Britta W.July 2021ПозитивниFriendliness, flexibilityНегативиNoneGreat weekend in JulyEven the contact before we arrived was great. We were traveling with several people - Wowa and tent - and had a great pitch on which we were all accommodated. The sanitary facilities are great, and the older site is also very well maintained. We will be back.Автоматично преведено.
Benjamin D.February 2020ПозитивниDirectly at the ski area, top sanitary facilitiesНегативиNo shopping facilities directly on siteCampsite right next to the chairlift to the Winterberg ski carouselNice campsite right next to the Winterberg ski area. Ski rental, ski ticket sales etc. directly at the campsite. New sanitary building unusually tasteful and generously designed, very clean. This is really top! A bit busy during the day on winter weekends due to the direct location next to the ski area.... Overall, the place is rather confusing due to the special location. However, perfect for a weekend skiing vacation. Restaurant right on site, but unfortunately no shopping facilities for food. However, the nearest supermarkets can be reached in 5 minutes by car. The pitches are rather small.Автоматично преведено.- Melanie J.May 2019ПозитивниGreat hiking, beautiful Sani Haus, friendly team, close to the city and yet quiet.Super campsite for the whole familyWe were there on one of the busiest weekends (Ascension Day). The new Sani Haus is really great - every age group has been catered for. The cleaning ladies were the real stars - great work. Even though the showers were in use until midnight, my family didn't see any dirt as they were all clean in the... morning. As there was a bike festival in Winterberg at the time, there were a lot of mountain bikers there. In the evening we could still sleep great, clear laughter but no unpleasant noise, bread rolls could be ordered. Quick access to the town in about 15 minutes on foot - the Rotharsteig is right on the square with great places to stop for refreshments. we will be back ;-) The friendliness of the team and the hard work must be rewarded.Автоматично преведено.
- Marc R.January 2019ПозитивниFriendly staff, top location, very clean and modern sanitary facilities.НегативиSignposted reception, parking facilities for check-in.Brilliant location for a winter vacationContrary to other reviews, the staff were very friendly, only the approach is difficult, as the sign that you should park in the ski rental parking lot and register is barely visible. This is also usually overcrowded with skiers. Many vacationers are looking for the reception and a place to stop. The... sanitary building is second to none in terms of cleanliness and condition, rarely seen such clean facilities. The walk there is not too far either. The center of Winterberg is within easy walking distance. The site is in an ideal location with direct access to the ski lift.Автоматично преведено.
- Thomas K.May 2018ПозитивниLocation to Winterberg Bread roll serviceНегативиGravel parking lot, directly on the public road. Price-performance ratio was not right at all. Toilets and showers locked.never here again!The campsite we booked was on a gravel site right next to the road. Everything was very cramped. Possibly ok as a pitch for less than €10, but at €34 per night for a motorhome it was simply far too expensive.Автоматично преведено.
- Dietmar W.January 2018ПозитивниGreat location, right by the liftНегативиSmall pitches, cold sanitary facilities and you are quickly in the dark (motion detector). Noisy, snow clearance from 6 am.Unfortunately no 4 starsUnfortunately no supply and disposal facilities for motorhomes, you have to pay for it! Very unusual for a campsite.Автоматично преведено.
- Sabrina E.February 2017ПозитивниProximity to the ski liftНегативиUnfriendly staff, fluctuating prices,...Unfriendly, disorganized and overpricedWe were there from Thursday evening to Saturday morning for skiing. The reception was very unfriendly and the lady at reception was clearly disorganized, although we had made a reservation in advance. We paid a total of €67 for 2 people for the two nights. We were not given a breakdown of how this very different price came about compared to the cost breakdown on the website. This campsite is a pure rip-off. Sanitary facilities outdated but cleanАвтоматично преведено.
- Jasmin G.October 2016ПозитивниClose to the cityНегативиUnfriendly and not a nice pitch.Unfriendly staff and not a nice placeAlthough we booked in writing beforehand, there were considerable problems on arrival. We were not greeted nicely and even then we didn't feel like camping. Actually stood in a parking lot with a view of the waste transfer station. Much too loud because there is a disco next door. The price is far too expensive for such a pitch.Автоматично преведено.
- Martin S.March 2016ПозитивниLocation at the lift, ski rentalНегативиonly the reception opening hoursPerfect for skiingWe were there just before Easter and were pleasantly surprised by the ski area - there was still plenty of artificial snow even after a lot of rain - which you can access directly from the campsite. The valley station of the beginners' slope (further up there are also steeper slopes up to black) was... only a few meters away from the pitch, as was the ski rental. In area B there are a handful of tourist pitches down in the 1st row. Partly graveled (our salvation in the weather!), partly there were only a few pallets available to allow access to the WW. (We didn't see area C with the other tourist pitches.) ALDI is right next door, Edeka about 15 mins walk. It should be mentioned that there is an industrial estate next door. This doesn't bother me a bit when I'm skiing, but it might if I'm looking for peace and nature in summer. The pretty village with many restaurants is a 20-30 minute walk. The ski hut on site offers good home-style food at normal prices, but not in the evening. The reception was friendly, the bill fair. Only the opening hours could be better (in the afternoon only 16-18h, in the morning I forgot...). It's nice that you can stay until the afternoon for an extra €1 x 5. We'll definitely be back again for similar spontaneous short ski trips.Автоматично преведено.
- Christian B.February 2012Perfect location directly on the piste. Permanent campers on pitches A & B. Tourists on C. The C area has a rather simple design, but is close to the sanitary buildings. These are very well separated from the ski hustle and bustle, large, nice and warm and only accessible with a key.Автоматично преведено.
- Peter W.January 2012Were there to ski. Great! 30m to the chairlift and piste, umbrella bar, alpine hut, fun ... Only the pitch was very muddy from the rain the first few days.Автоматично преведено.