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2 omdömen
- Tetiana M.July 2023PositivaAnimators were very good 👍NegativaI recently stayed at Camping Ferme and would like to share my objective feedback regarding my check-out experience. During this process, I encountered several communication and service issues that I believe warrant attention. Upon check-out, I unfortunately found myself in a distressing situation. The manager's behavior was inappropriate and alarming, as he raised his voice and displayed aggression towards me. This incident left me visibly upset, with my children also taken aback by the manager's behavior. This incident stands in stark contrast to the level of service one would expect from an establishment with a claimed four-star rating. As a foreign guest, I faced challenges during the check-in process due to a lack of effective communication. The absence of clear instructions in English regarding check-out times and cleaning standards hindered my understanding of the camping's policies. During my check-out, I was confronted by the manager's frustration over a late departure and concerns about cleanliness. I was perplexed by the notion that guests paying a substantial fee, such as the 1500 euros for the week, are expected to handle cleaning duties. While I did my part in maintaining cleanliness, it was evident that the camping's cleaning practices are reliant on guests rather than a dedicated staff.Abusive attitude to foreign guestsThe unprofessional and discourteous manner in which issues were addressed made me feel unsupported and mistreated. A more respectful and empathetic approach would undoubtedly contribute to a more positive and reassuring experience for guests.Automatiskt översatt.
- Ralf K.July 2018PositivaLong, narrow pitch, good location right by the sea.NegativaThe toilets are not maintained enough, especially in the high seasonWhy does the course have 4 stars?The site is very long and consists of 3 sections, all of which are located directly on the beach. These sections are each separated by a road. In the northern section in particular there is a pub within earshot, which is open at the weekend until late in the evening - until midnight. This is where the... bear dances. The individual sections each have their own sanitary facilities. These are cleaned once a day, which is not enough in the high season. You can tell by the fact that the toilet paper is not refilled. At the pool you can see a yellow dirt rim at the edge of the pool. This should also be cleaned better.Automatiskt översatt.