Váš Kemping Sprievodca v Európe

Status: March 18, 2025

Privacy Policy

Introduction

We are pleased that you are visiting our website. We respect your privacy. Data protection and data security when using our website are very important to us. With this data protection declaration, we would like to inform you about the extent to which data is collected when using our website and for what purposes we use this data. We would also like to inform you about your rights in this regard.

Our online services extend to the following portals:

General information

In the following, we provide information in accordance with Art. 13 GDPR on the collection of personal data when using our website. Personal data is all data that can be related to you personally, e.g. name, address, email addresses, user behavior.

The controller in accordance with Art. 4 (7) of the EU General Data Protection Regulation (GDPR) is

Camping.info GmbH

Oranienburger Str. 27

10117 Berlin

You can contact our external data protection officer at:

Bugl & Kollegen Gesellschaft für Datenschutz und Informationssicherheit mbH Alexander Bugl Eifelstr. 55 93057 Regensburg E-Mail: kontakt@buglundkollegen.de

Contact

a. Nature and purpose of the processing

Our website provides contact details such as addresses, phone numbers and email addresses that enable quick contact and direct communication with us and our contact persons. When you contact us, we process the personal data that you provide to us depending on the means of communication chosen. This may include your full name, address, the telephone number used, the e-mail address used and other personal data that you provide to us in the course of the communication.

b. Legal basis for the processing

The processing of your personal data is based on a legitimate interest (Art. 6 para. 1 lit. f GDPR). By providing the contact details, we want to make it easy for you to get in touch. The information you provide will be stored for the purpose of processing your request and for possible follow-up questions. If you contact us to request an offer, the data provided will be processed in order to take steps prior to entering into a contract (Art. 6 (1) (b) GDPR).

c. Data categories

Name, telephone number, email address, postal address, IP address, timestamp

d. Recipients

The recipients of the data are internal employees.

e. Storage periods

Data will be deleted no later than six months after the request has been processed. If a contractual relationship arises, we are subject to the statutory retention periods under the German Commercial Code (HGB) and will delete your data after these periods have expired.

f. Legal/contractual requirement

The provision of your personal data is voluntary. However, we can only process your request if you provide us with your name, e-mail address and the reason for the request.

g. Transfer to third countries

Processing does not take place outside the European Union (EU) or the European Economic Area (EEA).

h. Right to object

You have the right to object to the processing of your personal data at any time. You can notify us of your withdrawal at any time using the contact details provided at the beginning of this data protection notice.

i. Automated decision-making and profiling

As a responsible company, we do not use automatic decision-making or profiling in this data processing.

Your rights

If personal data concerning you as a user is processed, you are considered a data subject in accordance with the GDPR. Data subjects have the following rights in relation to the controller:

Right of access (Art. 15 GDPR)

Right to rectification or erasure of personal data (Art. 16, 17 GDPR)

Right to restriction of processing (Art. 18 GDPR)

Right to notification in connection with the rectification or erasure of your personal data or the restriction of processing (Art. 19 GDPR)

Right to data portability (Art. 20 GDPR)

Right to object (Art. 21 GDPR)

Right to revoke consent granted. The lawfulness of the data processing carried out up to the point of revocation remains unaffected due to the consent valid to date. (Art. 7 para. 3 GDPR)

Right to lodge a complaint with a supervisory authority (Art. 77 GDPR)

Contact details for the supervisory authorities in the individual countries https://www.bfdi.bund.de/EN/Service/Anschriften/Laender/Laender-node.html

Hosting

The hosting services are used to provide the following services: infrastructure and platform services, computing capacity, storage space and database services, e-mail delivery, security and technical maintenance services that we use to operate this online service.

In doing so, we process inventory data, contact data, content data, contract data, usage data, meta and communication data from our customers based on our legitimate interests in the efficient and secure provision of this online offer in accordance with. Art. 6 para. 1 lit. f DSGVO.

Viewing the website

If you use our website for information purposes only, i.e. if you do not register or otherwise provide us with information, we only collect the personal data that your browser transmits to our server. If you wish to view our website, we collect the following data, which is technically necessary for us to display our website to you and to ensure stability and security:

– IP address

– Date and time of the request

– Time zone difference to Greenwich Mean Time (GMT)

– Content of the request (specific page)

– Access status/HTTP status code

– Amount of data transferred

– Website from which the request comes

– Browser

– Operating system and its interface

– Language and version of the browser software.

Under certain circumstances, we also use another service provider to be able to display the data protection declaration. An embedding code is used for this purpose, via which your IP address is transmitted to the aforementioned service provider (preeco GmbH).

We process your data on the basis of our legitimate interest for a limited time in order to be able to properly display the data protection declaration and to load the fonts we use from our own server in the event of unauthorized access or access attempts to local servers and to be able to properly display the data protection declaration and to load the fonts we use from our own server (Art. 6 para. 1 lit. f GDPR).

What cookies are used?

What type of cookies do we use?

Necessary cookies

These cookies are necessary for the website to function properly. An example of this is saving your cookie settings via our cookie banner.

Performance cookies

These cookies are used to collect statistical information about the use of our website, also known as analysis cookies. We use this data to improve performance and optimize the website.

Functional cookies

These cookies enable more functionality for our website visitors. These cookies may be set by our external service providers or our own website. One example is the option to play online videos.

Advertising / Tracking Cookies

These cookies are set by third-party advertising partners and are used for profiling and tracking data across multiple websites. If you accept these cookies, we may display our advertising on other websites based on your user profile and preferences.

These cookies also store data on how many visitors have seen or clicked on our advertising in order to optimize advertising campaigns.

Use of Snowplow

This website uses the open-source analytics service Snowplow from Snowplow Analytics Ltd, The Roma Building, 32-38 Scrutton Street EC2A 4RQ London, UK (“Snowplow”). In this context, Snowplow stores cookies on your computer with the functions and content described below.

a. Nature and purpose of the processing

This website uses data collected by the Snowplow tool to provide reliable reach measurement. For this, it is essential that users are recognized when the server-side measurement is taken. Based on this reach analysis, we create an anonymous report on the number of users, sessions and page views. This serves as a basis for our customers (service providers) to decide on how to optimize and further develop our online services.

If you have given us your consent to personalized advertising via the cookie banner, we also use your data to create user profiles and targeted advertising measures. For all the purposes mentioned, the following cookies are stored on your end device when you visit www.camping.info and its sub-pages:

_sp_id* Duration: 2 years

Stores user information that is created when a user visits a site for the first time and is updated on subsequent visits. It is used to identify users and track user activity in a domain. This cookie stores a unique identifier for each user, a unique identifier for the user's current session, the number of times a user has visited the site, the timestamp of the user's first visit, the timestamp of their previous visit, and the timestamp of their current visit.

_sp_ses* Duration: 30 minutes

Used to determine whether the user is in an active session on a website or whether it is a new session (i.e., the cookie is reset if it does not exist or has expired). For more information, see the Snowplow privacy policy at https://snowplowanalytics.com/privacy-policy/

Snowplow Opt-Out: \<Link:Disable Snowplow>

b. Legal basis for the processing

The processing of the entered data is based on the consent of the user (Art. 6 para. 1 lit. a GDPR).

c. Data categories

Current timestamp; URL of the target page (“target URL”) and URL of the website from which you were referred (“referrer URL”); content of cookies; IP address, which is anonymized before reaching the Snowplow server, and browser port; name, version, language of the browser and operating system, as transmitted by the website visitor's browser, i.e. you; assigned user ID, Snowplow cookie ID; a non-retrievable random combination number (“hash”) and the number of the current session.

d. Recipients

Employees of Camping.info bound by instructions and contract processors Snowplow (only Snowplow cookie ID).

Further information about Snowplow and the existing contract processing relationship with us (“Customer”) in accordance with Art. 28 GDPR can be found at: https://snowplowanalytics.com/terms-of-service/data-processing-agreement/

e. Storage periods

Data will only be processed in this context for as long as the corresponding consent is available. After that, they will be deleted, provided that there are no legal storage requirements. To contact us in this regard, please use the contact details provided at the beginning of this privacy policy.

f. Legal / contractual requirement

The provision of your personal data is voluntary, solely on the basis of your consent. In principle, a data subject can exercise their right of withdrawal in the processing of personal data.

g. Transfer to third countries

A transfer to a third country does not take place. The service provider SnowPlow, with whom we have concluded an order processing contract in accordance with Art. 28 GDPR, is based in Great Britain and thus in the European Economic Area. Furthermore, an adequacy decision by the European Commission has been made for Great Britain.

h. Automatic decision-making and profiling

With the help of Snowplow, the behavior of visitors to the website can be analyzed. For this purpose, we create a pseudonymous user profile. However, the scope of the processing is limited to the collection of the aforementioned data categories so that authentication can take place.

i. Revocation of consent

You can revoke your consent to the storage of your personal data at any time with effect for the future in the cookie settings.

Use of Awin

a. Type and purpose of processing

This website uses the performance advertising network of Awin AG. Eichhornstraße 3, 10785 Berlin. Awin enables commercial website operators, known as merchants, to display their advertising on third-party websites, known as publishers. In order to enable the correct allocation of transactions and thus the calculation of commission payments between merchant and publisher, Awin stores cookies on the end devices of users who visit the websites of its customers. Personal data is processed under a pseudonym. You can view the provider's data protection information at https://www.awin.com/de/datenschutzerklarung.

b. Legal basis for the processing

The processing of the transmitted data is based on your consent to the implementation of a performance-based online advertising campaign “Advertising” in accordance with Art. 6 (1) point a GDPR.

c. Data categories

IP address
Browser data
Usage data
Purchase data
Subscription data

d. Recipients

The recipients of the data are internal employees and Awin as the processor. For this purpose, we have concluded the corresponding data processing agreement with the processor.

e. Storage periods

We only store your personal data for as long as is necessary to implement the purposes for which we collected it and for as long as is required to fulfill legal accounting and reporting obligations. To contact us in this regard, please use the contact details provided at the beginning of this data protection declaration.

f. Legal/contractual requirement

The provision of your personal data is voluntary, based solely on your consent. In principle, a data subject can exercise their right of withdrawal when personal data is processed.

g. Transfer to third countries

Processing takes place exclusively in the European Union (EU) or the European Economic Area (EEA).

h. Revocation of consent

You can revoke your consent to the storage of your personal data at any time with effect for the future in the cookie settings.

i. Automated decision-making and profiling

As a responsible company, we do not use automatic decision-making or profiling in this data processing.

Use of highfivve

a. Type and purpose of processing

We use cookies from highfivve GmbH, Erika-Mann-Straße 23, 80636 Munich, on our website. highfivve GmbH enables third-party companies to set their own cookies on websites in the highfivve GmbH marketing portfolio on the basis of corresponding contracts, or provides third parties with data collected by means of cookies. Users can influence the use of cookies. Most browsers have an option that limits or completely prevents the storage of cookies. This does not mean that the user receives less advertising, but rather that the advertising displayed is less relevant to him. For each cookie used, highfivve GmbH also provides detailed information via a software tool about the general purposes of the cookie, the provider and the opt-out options. Highfivve also allows users to block or delete individual cookies. You can find more information here. The following types of cookies are used by our partner highfivve GmbH:

(a) Campaign validation cookies

These cookies are used to check whether an advertising campaign has been carried out by highfivve GmbH for an advertising customer in accordance with the contract. This includes cookies from highfivve GmbH and its partners that collect data on whether a banner ad has been placed on a website at the agreed frequency. This serves to ensure compliance with and verification of the specifications agreed with a customer for the implementation of advertising campaigns (e.g. time period, area, avoiding multiple delivery of the same advertising material to a user).

(b) Cookies to achieve greater targeting accuracy

highfivve GmbH cookies are matched with cookies from other service providers to increase the probability of a hit in a specific segment (e.g. interest). highfivve GmbH uses the following cookies for such matching: Cookies that are set by service providers on behalf of highfivve GmbH to analyze tracking behavior (pages accessed by a user); cookies that highfivve GmbH receives from third parties to compare with its own segmentations; cookies that partners of highfivve GmbH set to achieve greater targeting accuracy and compare with their own cookie data. Further data protection information from highfivve GmbH can be found at https://highfivve.com/transparenz/.

b. Legal basis for processing

The processing of the entered data is based on the consent of the user (Art. 6 para. 1 lit. a GDPR).

c. Data categories

Usage data

d. Recipients

The recipients of the data are internal employees of the marketing, IT and highfivve departments as processors. We have concluded a corresponding data processing agreement for this purpose.

e. Storage periods

Data will only be processed in this context for as long as the corresponding consent is available. After that, they will be deleted, provided that there are no legal obligations to retain them. To contact us in this regard, please use the contact details provided at the beginning of this data protection declaration.

f. Legal/contractual requirement

The provision of your personal data is voluntary and based solely on your consent.

g. Transfer to third countries

The processing does not take place outside the European Union (EU) or the European Economic Area (EEA).

h. Revocation of consent

You can revoke your consent to the storage of your personal data at any time with effect for the future in the cookie settings.

i. Automated decision-making and profiling

The tracking tool highfivve can be used to evaluate the behavior of visitors to the website and analyze their interests. For this purpose, we create a pseudonymous user profile.

Use of Open Street Map

a. Type and purpose of processing

This website includes a map from OpenStreetMap, a free project with the purpose of collecting freely usable geodata and storing it in a database for use by everyone (open data). In order to display the map, information about the use of this website, including your IP address, is forwarded to OpenStreetMap. These services are operated by the OpenStreetMap Foundation (OSMF), 132 Maney Hill Road, Sutton Coldfield, West Midlands, B72 1JU, United Kingdom, for the OSM community. In order to display the map to you, information about the use of the OSM services is forwarded to OpenStreetMap. In addition, a so-called session cookie is stored on the visitor's computer. For details, see the “Cookies” section.

b. Legal basis for the processing

The legal basis for the integration of OpenStreetMap and the associated data transfer to OpenStreetMap is your consent (Art. 6 para. 1 lit. a GDPR).

c. Data categories

IP address
usage data
browser data
device data

d. Recipients

The recipients of the data are internal employees and OSMF.

e. Storage periods

f. Legal / contractual requirement

The provision of your personal data is voluntary and based solely on your consent. If you prevent access, this may result in functional restrictions on the website.

g. Transfer to third countries

Processing does not take place outside the European Union (EU) or the European Economic Area (EEA).

h. Revocation of consent

If you do not want OSMF to collect, process or use data about you via our website, you can deactivate JavaScript in your browser settings. However, in this case you will not be able to use our website, or only to a limited extent. You can revoke your consent to the storage of your personal data at any time with effect for the future.

i. Automated decision-making and profiling

As a responsible company, we do not use automatic decision-making or profiling in this data processing.

Use of Google Analytics

a. Type and purpose of processing

This website uses Google Analytics, a web analytics service provided by Google Building Gordon House, 4 Barrow Street, Dublin, D04 E5W5, Ireland. Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website will generally be transmitted to and stored by Google on servers in the United States. However, due to the activation of IP anonymization on these websites, your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before this happens. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. The purposes of the data processing are to evaluate the use of the website and to compile reports on website activity. Based on the use of the website and the internet, further related services are then to be provided. We also use the Google Signals feature. Google Signals are website and app session data that Google links to users who are logged into their Google Account and have activated personalized advertising. Linking data to these signed-in users enables cross-device reporting, cross-device remarketing, and the export of cross-device conversions to Google Ads.

b. Legal basis for processing

The processing of the entered data is based on the consent of the user (Art. 6 para. 1 lit. a GDPR).

c. Data categories

IP address (truncated/anonymized)
usage data
browser data
device data

d. Recipients

Employees of the IT and marketing department of the company

Google Building Gordon House, 4 Barrow Street, Dublin, D04 E5W5, Ireland

e. Storage periods

f. Legal / contractual requirement

The provision of your personal data is voluntary and based solely on your consent. If you prevent access, this may result in functional restrictions on the website.

g. Transfer to third countries

Processing also takes place outside the European Union (EU) or the European Economic Area (EEA). To ensure the level of data protection in this third country, we have concluded the standard data protection clauses with Google (Analytics).

h. Revocation of consent

You can revoke your consent to the storage of your personal data at any time with effect for the future.

You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all the functions of this website to their full extent. You can also prevent the data generated by cookies about your use of the website (incl. your IP address) from being passed to Google, and the processing of these data by Google, by downloading and installing the browser plugin available at the following link: “Browser add-on to deactivate Google Analytics”.

i. Automatic decision-making and profiling

The tracking tool Google Analytics can be used to evaluate the behavior of visitors to the website and analyze their interests. For this purpose, we create a pseudonymous user profile.

Use of Google Tag Manager

a. Type and purpose of processing

Use of Google Tag Manager: Google Tag Manager is a solution that allows marketers to manage website tags through a single interface. The Tag Manager tool itself (which implements the tags) is a cookie-less domain and does not collect any personal data. The tool causes other tags to be triggered, which in turn may collect data under certain circumstances. Google Tag Manager does not access this data. If disabled at the domain or cookie level, it will remain disabled for all tracking tags implemented with Google Tag Manager: https://marketingplatform.google.com/about/analytics/tag-manager/use-policy/.

b. Legal basis for processing

The processing of the entered data is based on the consent of the user (Art. 6 para. 1 lit. a GDPR).

c. Data categories

IP address
usage data
browser data
device data
user data

d. Recipients

The recipients of the data are internal employees and Google.

e. Storage periods

f. Legal/contractual requirement

The provision of your personal data is voluntary and based solely on your consent. If you prevent access, this may result in functional restrictions on the website.

g. Transfer to third countries

Processing outside the European Union (EU) or the European Economic Area (EEA) cannot be ruled out.

h. Revocation of consent

You can prevent the storage of cookies by selecting the appropriate settings on your browser; however, please note that if you do this you may not be able to use the full functionality of this website.

i. Profiling

The Google Tag Manager tool can be used to evaluate the behavior of visitors to the website and analyze their interests.

Use of Hotjar

a. Nature and purpose of the processing

We use Hotjar to better understand our users' needs and to optimize the services offered on this website. Hotjar's technology helps us to better understand our users' experiences (e.g. how much time users spend on which pages, which links they click on, what they like and dislike, etc.) and this helps us to tailor our services based on our users' feedback. Hotjar uses cookies and other technologies to collect information about our users' behavior and their devices (in particular the device's IP address (captured and stored only in anonymized form), screen size, device type (unique device identifiers), information about the browser used, location (country only), preferred language for displaying our website). Hotjar stores this information in a pseudonymized user profile. The information is not used by Hotjar or us to identify individual users or merged with further data about individual users. For more information, please see Hotjar's privacy policy (https://www.hotjar.com/legal/policies/privacy).

b. Legal basis for processing

The processing of the entered data is based on the consent of the user (Art. 6 para. 1 lit. a GDPR).

c. Data categories

IP address
usage data
browser data
device data

d. Recipients

The recipients of the data are internal employees of Camping.info and Hotjar as the processor. For this purpose, we have concluded the corresponding data processing agreement with Hotjar.

e. Storage periods

Data will only be processed in this context as long as the corresponding consent is available. After that, they will be deleted, as long as there are no legal storage requirements. To contact us in this regard, please use the contact details provided at the beginning of this privacy policy.

f. Legal / contractual requirement

The provision of your personal data is voluntary and based solely on your consent. If you prevent access, this may result in functional restrictions on the website.

g. Transfer to third countries

The processing does not take place outside the European Union (EU) or the European Economic Area (EEA), as Hotjar Ltd is based in Malta.

h. Revocation of consent

You can revoke your consent to the storage of your personal data at any time with effect for the future. You can object to the storage of a user profile and of information about your visit to our website by Hotjar and to the setting of Hotjar tracking cookies on other websites by clicking on this opt-out link (https://www.hotjar.com/legal/compliance/opt-out).

i. Automated decision-making and profiling

The hotjar tracking tool can be used to evaluate the behavior of visitors to the website and analyze their interests. For this purpose, we create a pseudonymous user profile.

Use of Sentry

a. Nature and purpose of the processing

We use the Sentry platform operated by Sentry Inc. to publish and share digital content such as magazines, catalogs and brochures. Sentry enables us to provide this content in an interactive format that is easily accessible to our users.

Sentry processes personal data, including technical connection data such as IP address, date and time of access, requested page and browser information. In addition, usage data is collected that contains information about which publications have been read and how the services are used.

b. Legal basis for the processing

The processing of the entered data is based on the consent of the user (Art. 6 para. 1 lit. a GDPR) and our legitimate interest in accordance with Art. 6 para. 1 lit. f) GDPR for communication and in accordance with Art. 6 para. 1 lit. b) GDPR for the planning and execution of the contractual relationship and customer management.

c. Data categories

IP address
usage data
browser data
Device data

d. Recipients

IT and marketing department and HubSpot as a processor

e. Storage periods

f. Legal / contractual requirement

The provision of your personal data is voluntary and based solely on your consent. If you prevent access, this may result in functional restrictions on the website.

g. Transfer to third countries

Your data may be transferred to the USA. To ensure an adequate level of security in this third country, we have agreed the standard data protection clauses with Issuu.

h. Revocation of consent

You can revoke your consent to the storage of your personal data at any time via the cookie banner with effect for the future.

i. Automatic decision-making and profiling

The tracking option can be used to evaluate the behavior of visitors to the website and analyze their interests. For this purpose, we create a pseudonymous user profile.

Use of R.O.EYE Analytics

a. Nature and purpose of the processing

We use R.O.EYE (Analytics) to analyze and understand user behavior on our website. This helps us to improve our services and provide you with an optimized user experience. R.O.EYE collects data such as page views, click behavior and time spent on our website. This information is anonymized and aggregated to identify trends and patterns. The collected data is used solely for internal analysis purposes and is not shared with third parties.

b. Legal basis for processing

The data is processed on the basis of the user's consent (Art. 6 para. 1 lit. a GDPR).

c. Data categories

IP address
usage data
browser data
device data

d. Recipients

The recipients of the data are internal employees and R.O.EYE as the processor.

e. Storage periods

Data will only be processed in this context for as long as the corresponding consent is available. After that, they will be deleted, provided that there are no legal storage obligations to the contrary. To contact us in this regard, please use the contact details provided at the beginning of this data protection declaration.

f. Legal/contractual requirement

The provision of your personal data is voluntary and based solely on your consent.

g. Transfer to third countries

Processing outside the European Union (EU) or the European Economic Area (EEA) cannot be ruled out.

h. Revocation of consent

You can revoke your consent to the storage of your personal data at any time with effect for the future. You can notify us of your revocation at any time using the contact option provided at the beginning of this data protection notice. You can prevent the storage of cookies by adjusting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all the functions of this website to their full extent.

i. Profiling

With the help of the R.O.EYE tool, the behavior of visitors to the website can be evaluated and their interests analyzed.

Use of Yahoo! Analytics

a. Nature and purpose of the processing

We use Yahoo! Analytics to analyze and understand user behavior on our website. This helps us to improve our services and provide you with an optimized user experience. Yahoo! Analytics collects data such as page views, click behavior and time spent on our website. This information is anonymized and aggregated to identify trends and patterns. The collected data is used solely for internal analysis purposes and is not shared with third parties.

b. Legal basis for processing

The processing of the data is based on the consent of the user (Art. 6 para. 1 lit. a GDPR).

c. Data categories

IP address
usage data
browser data
device data

d. Recipients

The recipients of the data are internal employees and Yahoo! as the processor. We have concluded a data processing agreement with Yahoo.

e. Storage periods

f. Legal/contractual requirement

The provision of your personal data is voluntary, based solely on your consent.

g. Transfer to third countries

Processing outside the European Union (EU) or the European Economic Area (EEA) cannot be ruled out.

h. Revocation of consent

You can revoke your consent to the storage of your personal data at any time with effect for the future. You can inform us of your revocation at any time using the contact option given at the beginning of this data protection notice. You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all the functions of this website to their full extent.

i. Profiling

With the help of the Yahoo! tool, the behavior of visitors to the website can be evaluated and their interests analyzed.

Use of Google Fonts

a. Nature and purpose of processing

In order to display our content correctly and in a graphically appealing way across browsers, we use “Google Web Fonts” (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA) on this website to display fonts. The privacy policy of the library operator Google can be found here: https://www.google.com/policies/privacy/. Accessing script or font libraries automatically triggers a connection to the library operator. It is theoretically possible – although it is currently unclear whether and, if so, for what purposes – for the operator, in this case Google, to collect data. Further information about Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google's privacy policy: https://www.google.com/policies/privacy/.

b. Legal basis for the processing

The legal basis for the integration of Google Web Fonts and the associated data transfer to Google is your consent (Art. 6 para. 1 lit. a GDPR).

c. Data categories

IP address
Browser data
Device data
Timestamp

d. Recipients

The recipients of the data are internal employees and Google as the processor.

e. Storage periods

f. Legal / contractual requirement

The provision of personal data is neither legally nor contractually required, but is based on your voluntary consent.

g. Transfer to third countries

Google processes your data in the United States. To ensure the level of data protection in this third country, we have concluded standard data protection clauses with Google.

h. Revocation of consent

The programming language JavaScript is regularly used to display the content. You can therefore object to the data processing by disabling the execution of JavaScript in your browser or by installing a JavaScript blocker.

Please note that this may result in functional restrictions on the website. You can revoke your consent to the storage of your personal data at any time with effect for the future.

i. Automated decision-making and profiling

As a responsible company, we do not use automatic decision-making or profiling in this data processing.

Use of YouTube

a. Type and purpose of processing

We embed YouTube videos into some of our websites. The operator of the corresponding plug-ins is YouTube, Google Building Gordon House, 4 Barrow Street, Dublin, D04 E5W5, Ireland. When you visit a page with the YouTube plug-in, a connection to YouTube's servers is established. This tells YouTube which pages you are visiting.

If you are logged into your YouTube account, YouTube can associate your browsing behavior with you personally. You can prevent this by logging out of your YouTube account beforehand. When a YouTube video is started, the provider uses cookies that collect information about user behavior. Further information on the purpose and scope of the data collection and its processing by YouTube can be found in the provider's privacy policy.

There you will also find further information about your rights in this regard and settings options for protecting your privacy (https://policies.google.com/privacy).

b. Legal basis for the processing

The legal basis for the integration of YouTube and the associated data transfer to Google is your consent (Art. 6 para. 1 lit. a) GDPR).

c. Data categories

IP address
Browser data
Device data

d. Recipients

The recipients of the data are internal employees and YouTube as a service provider.

e. Storage periods

If you have disabled cookies for the Google Ad program, you should not have to expect any such cookies when watching YouTube videos.

However, YouTube also stores non-personal usage information in other cookies. If you wish to prevent this, you must block the storage of cookies in your browser. Further information on data protection at “YouTube” can be found in the provider's data protection declaration at: https://www.google.de/intl/de/policies/privacy/

f. Legal/contractual requirement

The provision of your personal data is voluntary and based solely on your consent. If you prevent access, this may result in functional restrictions on the website.

g. Transfer to third countries

Processing may also take place outside the European Union (EU) or the European Economic Area (EEA). In order to ensure the level of data protection in this third country, we have concluded the EU standard contractual clauses with the provider.

h. Revocation of consent

You can revoke your consent to the storage of your personal data at any time with effect for the future.

i. Automated decision-making and profiling

As a responsible company, we do not use automatic decision-making or profiling in this data processing.

Use of meta pixels

a. Type and purpose of processing

Within our online offering, the so-called “meta pixel” of the social network Facebook, Meta Platforms Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbor, Dublin 2, Ireland (“Facebook”), is operated for the analysis, optimization and economic operation of our online offering (“Facebook”).

With the help of the meta pixel, Facebook is able, on the one hand, to determine the visitors to our online offering as a target group for the presentation of ads (so-called “Facebook ads”).

Accordingly, we use the meta pixel to display the Facebook ads we have placed only to Facebook users who have also shown an interest in our online offering or who exhibit certain characteristics (e.g. interests in certain topics or products determined on the basis of the websites visited) that we transmit to Facebook (so-called “custom audiences”). With the help of the meta pixel, we also want to ensure that our Facebook ads match the potential interest of the users and are not perceived as annoying. With the help of the meta pixel, we can also track the effectiveness of Facebook ads for statistical and market research purposes by seeing whether users were redirected to our website after clicking on a Facebook ad (so-called “conversion”).

The meta pixel is integrated by Facebook with your consent and can store a so-called cookie, i.e. a small file, on your device. If you then log in to Facebook or visit Facebook while logged in, the visit to our online offer will be noted in your profile. The data collected about you is anonymous to us, so it does not provide us with any information about the identity of the user.

However, the data is stored and processed by Facebook so that a connection to the respective user profile is possible and can be used by Facebook and for its own market research and advertising purposes. If we should transmit data to Facebook for matching purposes as part of the pixel process, this data is encrypted locally on the browser and only then sent to Facebook via a secure https connection.

This is done solely for the purpose of matching the data with the data that is also encrypted by Facebook.

b. Legal basis for the processing

The data is processed on the basis of the user's consent (Art. 6 (1) (a) GDPR).

c. Data categories

IP address
User data
Usage data
Browser data
Device data

d. Recipients

The recipients of the data are internal employees and Meta as the processor.

e. Storage periods

f. Legal / contractual requirement

The provision of your personal data is voluntary and based solely on your consent. If you prevent access, this may result in functional restrictions on the website.

g. Transfer to third countries

Processing outside the European Union (EU) or the European Economic Area (EEA) cannot be ruled out.

h. Revocation of consent

i. Profiling

Meta's tool can be used to evaluate the behavior of visitors to the website and analyze their interests.

Use of Vimeo

a. Nature and purpose of the processing

This website incorporates content from third-party providers. The Google Analytics tracking tool is automatically integrated into Vimeo videos embedded on our site. We have no influence over the tracking settings or the analysis results collected through them and cannot view them. In addition, web beacons are set for website visitors through the embedding of Vimeo videos.

The purpose and scope of the data collection and the further processing and use of the data by the providers, as well as your rights in this regard and setting options for protecting your privacy, can be found in Vimeo's data protection information: https://vimeo.com/privacy.

b. Legal basis for the processing

The legal basis for the integration of Vimeo is your consent (Art. 6 para. 1 lit. a) GDPR).

c. Data categories

IP address
Browser data
Device data

d. Recipients

The recipients of the data are internal employees and Vimeo as a service provider.

e. Storage periods

To contact us in this regard, please use the contact details provided at the beginning of this data protection declaration.

f. Legal/contractual requirement

The provision of your personal data is voluntary and based solely on your consent. If you prevent access, this may result in functional restrictions on the website.

g. Transfer to third countries

This content is provided by Vimeo LLC.

Vimeo is operated by Vimeo LLC, 555 West 18th Street, New York 10011, USA. To ensure the level of data protection in this third country, we have concluded the EU standard contractual clauses with Vimeo.

h. Revocation of consent

You can revoke your consent to the storage of your personal data at any time with effect for the future.

i. Automated decision-making and profiling

As a responsible company, we do not use automatic decision-making or profiling in this data processing.

Use of Insider Cross Channel

a. Type and purpose of processing

We use the Insider Cross Channel tool to analyze user behavior on our website www.camping.info and in the camping.info app. This enables us to improve our services and offer you a personalized user experience. Insider Cross Channel is used to send newsletters, push notifications, SMS and WhatsApp messages. We also synchronize the collected data with Google Ads remarketing lists and meta remarketing lists to display personalized content on www.camping.info and in the camping.info app. The collected data is anonymized and aggregated to identify trends and patterns.

b. Legal basis for the processing

The legal basis for the integration of Insider is your consent (Art. 6 para. 1 lit. a) GDPR).

d. Recipients

The recipients of the data are internal employees and Insiders as processors. We have concluded a data processing agreement with Insiders.

e. Storage periods

Your data will only be processed in this context for as long as the corresponding consent is available. After that, they will be deleted, provided that there are no legal storage obligations to the contrary. To contact us in this regard, please use the contact details provided at the beginning of this data protection declaration.

f. Legal/contractual requirement

The provision of your personal data is voluntary and based solely on your consent.

g. Transfer to third countries

Processing outside the European Union (EU) or the European Economic Area (EEA) cannot be ruled out.

h. Revocation of consent

You can revoke your consent to the storage of your personal data at any time with effect for the future.

i. Automated decision-making and profiling

As part of our services, we carry out profiling in order to offer you a personalized user experience. In doing so, we collect technical details about your device. In addition, we collect personal data such as name, address, date of birth and gender. We analyze your usage behavior in the camping.info products as well as your purchases and bookings. This information helps us to better understand your preferences and to present you with customized content and offers.

Online presence in social media

We maintain an online presence within social networks in order to inform users who are active there about our services and, if they are interested, to communicate directly via the platforms. We are currently represented in the following networks:

Facebook: https://www.facebook.com/camping.info/

Instagram: https://www.instagram.com/camping.info/

YouTube: https://www.youtube.com/channel/UCJ9JdmK7fuPYl0dPDwbpkrg

TikTok: https://www.tiktok.com/@camping.info

Visitors to our website can only access our social media channels via an external link. We do not use any plugins or other interfaces on our website that the respective networks offer for embedding their services on websites.

We have no influence on the collection of data and its further use by the social networks. We have no knowledge of the extent to which, where and for how long the data is stored, to what extent the networks comply with existing deletion obligations, which evaluations and links are made with the data and to whom the data is passed on.

We therefore expressly draw attention to the fact that user data (e.g. personal information, IP address) is stored and used by the operators of the networks for business purposes in accordance with their data usage guidelines.

We process the data of users on social media sites insofar as they contact us and communicate with us via comments or direct messages, for example. The legal basis for processing the user's data is Art. 6 Para. 1 lit. b) and f) GDPR.

You can access the social media networks Facebook and Instagram via external links on our website. All functions in the social media network are offered by Meta Platforms Ireland Ltd. The channels can only be accessed via an external link. If you are logged in to Facebook or Instagram with your own profile and access our social media channel, Facebook can assign your visit to your logged-in profile.

If you do not want your user account to be associated with your IP address, please log out of your Facebook/Instagram account before using our website.

For more information about the processing of your data, please refer to Facebook's privacy policy: https://facebook.com/privacy/explanation and to our data policy “Joint responsibility Facebook”.

Functions and content from the TikTok service are integrated into our online offering. The TikTok channels are only accessible via an external link. If visitors to our website are members of the TikTok platform, TikTok can assign the visit to the social media channel to the user's profile there if the user visits the TikTok profile while logged in. We would like to point out that we have no influence on the content or extent of use of the data collected by TikTok. For further information in this regard, we refer you to TikTok's privacy policy: https://www.tiktok.com/legal/page/eea/privacy-policy/de

We do not integrate any functions or content from the YouTube service into our online offering. The channels can only be accessed via an external link. If visitors to our website are members of the YouTube platform, YouTube can assign the visit to the social media channel to the user's profile there if the user visits the profile while logged in. We would like to point out that we have no influence on the content or extent of use of the collected data. For further information in this regard, please refer to YouTube's privacy policy.

Processing in the context of a business relationship

a. Nature and purpose of the processing

We may process the personal data of our customers, prospects, suppliers, vendors and partners for communication, planning, execution of the contractual relationship, marketing, administration and security purposes.

b. Legal basis for the processing

The processing of the provided data is based on a legitimate interest (Art. 6 para. 1 lit. f GDPR) and the fulfillment of the contract (Art. 6 para. 1 lit. b GDPR)

c. Data categories

IP address
Address data (name, address, contact details)
Preferences and likes
Contract data
Subscription data
Purchase data
Bank details / billing information

Other necessary information in a project or contractual relationship or information that is voluntarily provided to us, such as personal data relating to orders, payments, inquiries and projects

d. Recipients

The recipients of the data are the internal employees of the respective departments and, if applicable, the processors of the departments.

e. Retention periods

We delete personal data when the storage of personal data is no longer necessary for the purposes for which it was collected or processed or to fulfill legal obligations (e.g. HGB, AO).

f. Transfer to third countries

Your personal data may be transferred to third parties based outside the European Union (EU) or the European Economic Area (EEA) who provide hosting services for us, for example. To ensure the level of data protection in the third country, we have concluded so-called standard data protection clauses with our respective service providers.

g. Automated decision-making and profiling

As a responsible company, we do not use automatic decision-making or profiling in this data processing.

Use of WhatsApp

a. Type and purpose of processing

Your data will be used exclusively to send you news by email, WhatsApp or phone. Your name is provided so that we can address you personally and, if necessary, identify you if you wish to exercise your rights as a data subject. To receive the newsletter or news, it is sufficient to provide your e-mail address or telephone number. When you register to receive our newsletter/news, the data you provide will be used exclusively for this purpose. We use the “double opt-in” procedure to verify that a registration is actually made by the owner of an e-mail address/telephone number. For this purpose, we log the order of the newsletter/news, the sending of a confirmation email/WhatsApp and the receipt of the requested answer. Further data is not collected. The data is used exclusively for the newsletter or news transmission described above and is not passed on to third parties.

We work with Messenger People GmbH, Herzog-Heinrich-Str. 9, 80336 Munich, to ensure that our newsletter/news via WhatsApp is sent in compliance with data protection regulations. You can find Messenger People's privacy policy at www.messengerpeople.com/data-privacy.

b. Legal basis for the processing

On the basis of your expressly granted consent (Art. 6 para. 1 lit. a GDPR), we will regularly send you our newsletter or comparable information by email/WhatsApp to your specified email address or telephone number or inform you by telephone call.

c. Data categories

User data

d. Recipients

The recipients of the data are internal employees and Messenger People GmbH, Herzog-Heinrich-Str. 9, 80336 Munich, as the processor.

f. Legal/contractual requirement

The provision of your personal data is voluntary, based solely on your consent. Without your consent, we cannot inform you about news.

g. Transfer to third countries

Processing does not take place outside the European Union (EU) or the European Economic Area (EEA).

h. Revocation of consent

You can revoke your consent to the storage of your personal data and its use for sending the newsletter/news at any time with effect for the future. There is a corresponding link in every newsletter for this purpose. You can also revoke your consent to delivery via WhatsApp (at any time by sending a message with the word “STOP”) or inform us of your revocation using the contact option given at the beginning of this data protection notice.

i. Automated decision-making and profiling

As a responsible company, we do not use automatic decision-making or profiling in this data processing.