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Manfred M.October 2024End-of-autumn tripFriendly welcome. Nice pitch, sufficiently large. Sanitary facilities very clean. Highlight the kite festival with fireworks. We would love to come back.Automaticky preložené.Odpoveď od Ostseecamping Familie Heide October 25, 2024Moin Moin dear guests,
Thank you very much for your kind feedback! We are very pleased with your positive review. We appreciate you taking the time to share your experience with us and hope to see you again soon.
Sunny greetings
Your Ostseecampingplatz Family Heide TeamAutomaticky preložené.- Tomas L.October 2024Campsite KurzNegative for us was the indoor pool. 4€ adult / €2.50 per child / per hour (low season). One hour was enough, as the children were freezing.Automaticky preložené.Odpoveď od Ostseecamping Familie Heide October 23, 2024Moin Moin dear guests,
Thank you for your feedback and for sharing your impressions with us. We are pleased that you visited our campsite. Regarding the indoor swimming pool, we understand that the entrance fees were perceived as negative. However, the advantage of our indoor pool is that our guests... do not have to travel 20 kilometers to the nearest swimming pool, but have the opportunity to swim and relax directly on site. We strive to offer fair prices to ensure the operation and maintenance of the pool. We are sorry to hear that your children were freezing. Thank you again for your feedback and we hope to welcome you back soon.
Sunny greetings
Your Ostseecampingplatz Family Heide TeamAutomaticky preložené. - Ansgar H.October 2024PozitívneEverything in placeNegatívneDistance to special placesOverall worthwhile, but you should be mobileIt was a very pleasant stay overall. Arrival went very smoothly and the reception service was very friendly and competent.Automaticky preložené.Odpoveď od Ostseecamping Familie Heide October 17, 2024Moin Moin dear guests,
Thank you very much for your positive feedback! It's great to hear that you had a wonderful time with us and were completely satisfied with our offers and service. We look forward to welcoming you again on your next visit!
Sunny greetings
Your Ostseecampingplatz Family Heide TeamAutomaticky preložené. - Volker L.October 2024Very goodIf you're a family, group or sociable person and fancy camping, this site is highly recommended. Fully equipped with love, clean and tidy everywhere, even in October! The kite festival with fun for adults and children. Whether the band, the fireman, the few good stalls, the food, the beautiful kites... in a relaxed atmosphere. We were able to take part as early as Friday. A gift just for the shining eyes of children! Handed over personally by the owner. How important the child feels! The range of indoor areas, "close to nature" or a colorful children's playground. Children can go shopping on their own at the store, which has an adjoining bakery. Please take a look on the Internet. I was pleasantly surprised.Automaticky preložené.Odpoveď od Ostseecamping Familie Heide October 17, 2024Moin Moin dear guests,
Thank you very much for your great review! We are very pleased to hear that you enjoyed your stay with us so much. Your kind words are a great motivation for our team to continue to do our best. We are already looking forward to welcoming you back soon!
Sunny greetings
Your Ostseecampingplatz Family Heide TeamAutomaticky preložené. - Anke H.October 2024Great Baltic Sea view and relaxationWe felt very comfortable, had a great pitch with a view of the water and the whole team was very friendly. The sanitary facilities are well maintained and very clean!Automaticky preložené.Odpoveď od Ostseecamping Familie Heide October 17, 2024Moin Moin dear guests,
We are very pleased about your positive review and thank you very much for it! It is wonderful to hear that you had a wonderful time with us and that everything was to your satisfaction. See you next time, we look forward to your visit!
Sunny greetings
Your Ostseecampingplatz Family Heide TeamAutomaticky preložené. - Benedikt K.October 2024Was great, but electricity...Very well maintained, super dog friendly, great agility course. Everything very clean. BUT 16Amper are 3680Watt! Unfortunately, at 3000Watt already triggers the
fuse blows... weak! Should be improved!Automaticky preložené.Odpoveď od Ostseecamping Familie Heide October 17, 2024Moin Moin dear guests,
Thank you very much for your positive feedback! We fully understand your comment regarding the power supply. We take your comment seriously and will look into how we can improve this in the future to ensure a smoother stay for our guests. Thank you again for your feedback and we look forward to welcoming you back soon!
Sunny greetings
Your Ostseecampingplatz Family Heide TeamAutomaticky preložené. - Tobias B.October 2024A very nice campsiteA very beautiful and well-kept campsite with a view of the Baltic Sea. We were very pleased with the wide range of leisure activities, shopping facilities, restaurants and cleanliness of the site, as well as the sanitary facilities. We can only recommend the campsite.Automaticky preložené.Odpoveď od Ostseecamping Familie Heide October 17, 2024Moin Moin dear guests,
Thank you very much for your kind review! It's great to hear that you are satisfied. We look forward to welcoming you again soon.
Sunny greetings
Your Ostseecampingplatz Family Heide TeamAutomaticky preložené. - Sven V.October 2024PozitívneGreat playgrounds, super animation, something for everyoneNegatívneVery stony beachGreat placeVery clean and tidy, ideal for families with children, generous play facilities for children and a great entertainment program. We will definitely be backAutomaticky preložené.Odpoveď od Ostseecamping Familie Heide October 17, 2024Moin Moin dear guests,
Thank you very much for your wonderful feedback! We understand that the beach is not ideal for all guests due to the stones. As our natural beach is shaped by the waves and storms, its condition varies regularly. Nevertheless, we are pleased that you had a great time with us overall... and are already planning to return. We are already looking forward to welcoming you back soon!
Sunny greetings
Your Ostseecampingplatz Family Heide TeamAutomaticky preložené. - Frank S.October 2024Great family campsite that offers everythingA great place that offers everything. I was there with 2 children and we felt at home from the very first moment. FINALLY a campsite where the children are in the foreground. We can only recommend the campsite and will be back next year. 5 out of 5 stars! Thank you for a great time and see you soonAutomaticky preložené.Odpoveď od Ostseecamping Familie Heide October 11, 2024Moin Moin dear guests,
Thank you very much for your enthusiastic review! We are very pleased that you enjoyed your stay so much and that we were able to meet your expectations. We look forward to welcoming you again soon!
Sunny greetings
Your Ostseecampingplatz Family Heide TeamAutomaticky preložené. - Dirk M.October 2024Super campsiteVery cool campsite with everything you need, also ideal for children to play and run around.
We are coming and will gladly come again!Automaticky preložené.Odpoveď od Ostseecamping Familie Heide November 6, 2024Moin Moin dear guests,
Thank you very much for your positive review! We really appreciate you taking the time to share your impressions with us. Your feedback means a lot to us and we look forward to welcoming you back soon.
Sunny greetings
Your Ostseecampingplatz Family Heide TeamAutomaticky preložené. - Roland G.October 2024PozitívneEverything has REALLY been thought of!NegatívneBooking is cumbersome and NOT guest-oriented!Great!A lot has changed since our last visit five years ago. Apart from the great location of the campsite, we particularly liked the wide range of leisure activities on offer and for families with children. And as dog owners, we particularly liked the dog beach, the dog run with agility area and the warm... dog shower with wall-mounted hairdryer. Another positive aspect is the cleanliness of the site, both in the sanitary facilities (!) and in the indoor and outdoor areas.
In general, the supply of all the daily necessities (EDEKA, bakery, restaurant, snack bar) is great and you can tell that the operator has thought of everything. At this point, a special thank you to the nice employee from EDEKA, who was always available and on hand.
But now comes the big minus point:
THE BOOKING SYSTEM is subterranean and not guest oríented!!!
We wanted to book pitches for three parties for one and a half weeks next year at the reception and it took us three attempts before we were able to book. Every time the reception told us which pitches were available and we wanted to discuss this and view the pitches (one party was not on site and could only be reached by telephone), the pitches were allocated in the meantime or booked online and we were left behind. It should be possible to block the seats for a few hours. As I said, we were on site and had a fixed time period in mind. We were actually so annoyed that we wanted to book on another campsite. It was only because we liked it so much that we changed our minds and will be back.Automaticky preložené.Odpoveď od Ostseecamping Familie Heide October 11, 2024Moin Moin dear guests,
Thank you very much for your detailed and positive feedback on your stay with us! We are very pleased to hear that you appreciate our special areas for dog owners. We are happy to pass on your praise for the cleanliness and service, especially the friendly staff at the EDEKA, to... our team - such feedback motivates us enormously!
However, we regret that you had a negative experience with our booking system. We understand that it was frustrating for you to reserve pitches for multiple parties during your stay and we thank you for your patience. We take your feedback very seriously and we are always looking to improve our processes to make the stay as smooth as possible for all guests. We are all the more pleased that you have decided to return despite the difficulties. We are already looking forward to your next visit and hope that we can satisfy you in every respect.
Sunny greetings
Your Ostseecampingplatz Family Heide TeamAutomaticky preložené. - Torsten T.October 2024It was the best campsite we have been to.Very friendly staff, the campsite is very clean and child-friendly. The campsite is beautifully situated by the sea. You don't want to go home anymore, you can switch off there and forget your everyday worries.Automaticky preložené.Odpoveď od Ostseecamping Familie Heide October 11, 2024Moin Moin dear guests,
Thank you very much for your positive review! It's great to hear that you were satisfied with your stay. We look forward to welcoming you again in the future.
Sunny greetings
Your Ostseecampingplatz Family Heide TeamAutomaticky preložené. - Peter R.October 2024We were absolutely satisfied and will definitely be back.Hello, we really enjoyed our stay! Very dog friendly! If you are traveling with a dog, highly recommended. But also without a dog ;-) Everything clean, also ideal for children, lots of playgrounds etc.Automaticky preložené.Odpoveď od Ostseecamping Familie Heide October 11, 2024Moin Moin dear guests,
Thank you very much for your kind words! Your positive feedback is a great motivation for us. We look forward to welcoming you back soon.
Sunny greetings
Your Ostseecampingplatz Family Heide TeamAutomaticky preložené. - Margit P.October 2024EnthusiasticIt was my first time with you and I am very satisfied. The Tinyhaus was great. It has everything you need. Very clean. Everyone was very nice and friendly. The offer on the pitch great.
The only comment would be that when cleaning the shower, the strips or rails of the lower door suspension are also thoroughly cleaned. Otherwise TOP.
I will definitely be back.Automaticky preložené.Odpoveď od Ostseecamping Familie Heide October 11, 2024Moin Moin dear guests,
Thank you very much for your positive review! We really appreciate you taking the time to share your impressions with us. Your feedback means a lot to us and we look forward to welcoming you back soon.
Sunny greetings
Your Ostseecampingplatz Family Heide TeamAutomaticky preložené. - Manuela F.October 2024Great place at fair pricesThe campsite is very clean and the pitches are a good size. The paved pitches offer a clean surface even when it rains. The sanitary facilities were always clean and there are even large family bathrooms available free of charge.
There are lots of play facilities for children and plenty of space to run around.
The location of the campsite right on the Baltic Sea is fantastic.Automaticky preložené.Odpoveď od Ostseecamping Familie Heide October 11, 2024Moin Moin dear guests,
Thank you very much for your enthusiastic review! We are very pleased that you enjoyed your stay so much and that we were able to meet your expectations. We look forward to welcoming you again soon!
Sunny greetings
Your Ostseecampingplatz Family Heide TeamAutomaticky preložené. - Marina H.October 2024Top campsiteA very clean campsite (sanitary facilities) plenty of opportunities for children to play even in bad weather. Food Drink Wellness nothing is missing for a great vacation. Everything was absolutely great. We will be there again next year.Automaticky preložené.Odpoveď od Ostseecamping Familie Heide October 11, 2024Moin Moin dear guests,
We are very pleased about your positive review and thank you very much for it! It is wonderful to hear that you had a wonderful time with us and that everything was to your satisfaction. See you next time, we look forward to your visit!
Sunny greetings
Your Ostseecampingplatz Family Heide TeamAutomaticky preložené. - Petra H.October 2024PozitívneVery clean, very spacious and something for everyoneNegatívneWaste disposalVery good with minor restrictionsVery spacious and well maintained. The washrooms were very good. I missed a few waste baskets. The way to the garbage disposal was very farAutomaticky preložené.Odpoveď od Ostseecamping Familie Heide October 11, 2024Moin Moin dear guests,
Thank you very much for your kind words! Your positive feedback is a great motivation for us. Regarding your comment about garbage disposal, we don't want guests to have the smell of garbage in front of their noses. That is why we have decided to use the garbage bin in front of... the complex. We thank you for your understanding and look forward to welcoming you back soon.
Sunny greetings
Your Ostseecampingplatz Family Heide TeamAutomaticky preložené. - Heiko H.October 2024Excellent campsiteVery nice campsite. Very clean and well-kept. Spacious area invites you to go for a walk. Many different playgrounds for children. Fantastic view of the Baltic Sea. Great and very clean sanitary facilities, especially the family bathrooms. Top shopping market including camping articles. You can get everything you need here. Very friendly reception and fast processing. I can only recommend this campsite.Automaticky preložené.Odpoveď od Ostseecamping Familie Heide October 11, 2024Moin Moin dear guests,
Thank you very much for your kind words! It's great to hear that you felt so comfortable with us. Your praise spurs us on to continue to do everything we can to make our guests feel completely at home. We are already looking forward to your next stay with us!
Sunny greetings
Your Ostseecampingplatz Family Heide TeamAutomaticky preložené. - Marlene H.October 2024PozitívneThe location of the campsite is excellentNegatívnenoneRecommended placeWe had a wonderful time with the Heide family. The pitch was excellent, the view of the Baltic Sea wonderful. The sanitary facilities were spotlessly clean and attractively designed. The facilities all around were very good, restaurant, snack bar, shopping facilities, leisure activities. We would love to come back.Automaticky preložené.Odpoveď od Ostseecamping Familie Heide October 11, 2024Moin Moin dear guests,
Thank you very much for your positive feedback! It's great to hear that you had a wonderful time with us and were completely satisfied with our offers and service. We look forward to welcoming you again on your next visit!
Sunny greetings
Your Ostseecampingplatz Family Heide TeamAutomaticky preložené. - Tanja W.October 2024Absolutely 5 starsSuch a lovely, nice place. Clean, sanitary facilities, a dream for children and also for dogs. We would love to come back 🤗Automaticky preložené.Odpoveď od Ostseecamping Familie Heide October 11, 2024Moin Moin dear guests,
Thank you very much for your great review! We are very pleased to hear that you enjoyed your stay with us so much. Your kind words are a great motivation for our team to continue to do our best. We are already looking forward to welcoming you back soon!
Sunny greetings
Your Ostseecampingplatz Family Heide TeamAutomaticky preložené.