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Nikita C.agosto 2023VentajasBeautiful surroundingsDesventajasOperator unfortunately extremely ignorant.Operator unfortunately very unfriendlyDisappointing handling by the operator in difficult times
I am deeply disappointed with my experience at this campsite. After my girlfriend's grandfather suddenly passed away, we unfortunately had to end our stay after just half an hour. Unfortunately, the operator was completely inflexible and stubbornly... refused to refund any or all of the money we had already paid. We had hoped that at least a certain amount of understanding and compassion would be shown during this difficult time. Instead, we fell on deaf ears and were met with ignorance. Not only does the inflexible/intolerant nature of the operator make me sad and angry at the same time, but also the operator's way of speaking in such a sensitive situation for me and my girlfriend. At no point in the conversation with him did I have the feeling of empathy on his part in such an exceptional situation. This lack of empathy and lack of customer orientation are unacceptable. I can only strongly advise against choosing this campsite if you are hoping for fair treatment and a minimum of human consideration.Traducido automáticamente.- Anne M.septiembre 2022VentajasStand, WerbellinseeDesventajasNon-compliance with the night's rest, party at the beach bar until after midnight, loud crackling, sanitary facilities accordingly, Sat early extended...no cancellation possible in the afternoon, showers la la + extra fee. WLAN 3,50€ for 24h with poor performanceCampingSee disadvantages...and advantages, for the price of 35 € per night for 2 people with bus, showers and wifi should be included.
Bring a lot of time at the bread delivery, despite pre-ordering.
Our pitch was very nice, so we booked 1 night on Saturday morning, paid...Due to difficult personal circumstances... we wanted to cancel on Saturday afternoon. Refund from the owner not possible!!! One free night for 2022. The season ends on 1.10. and we have over 300 km to get there.
All in all....Schöner Werbelinsee.....but never again at Campingplatz Berolina
The night's sleep was not controlled by the owner, party with volume control music until well after midnight. The sanitary facilities looked accordingly.Traducido automáticamente. - Ines J.julio 2022VentajasThe beach and playground were very nicely laid out. Staff on the phone and on site were very friendly and helpful.DesventajasExtra costs for arrival and departure. Extra costs for spontaneous arrival. Showers cost extra and very far away for Womostellplatz. Water smells funny. No satellite reception and WLAN in this day and age not free at the price per night. Unfortunately not recommended for spontaneous travelers. 👎🏻Vacation 2022Extra costs for arrival and departure. Extra costs for spontaneous arrival. Showers cost extra and very far away for Womostellplatz. Water smells funny. No satellite reception and WLAN in this day and age not free at the price per night.
Unfortunately not recommended for spontaneous travelers. 👎🏻
Staff very friendly on the days but the rest.....Traducido automáticamente. - Detlef B.agosto 2021Ventajasbeautiful location, very clean beach and very good water quality.DesventajasCoercion via compulsory prices for non-compliance with the Arrival and departure times on the day of arrival and departure. Poor disposal facilities for gray water. Despite so-called flat rate prices of 40 EUR per day you have to pay extra for showers. Conclusion: far too expensive!inflated pricea beautiful campsite, but it does not live up to the so-called flat rate prices of 40 EUR per day.
daily. Despite the ban on dogs and barbecues (with open fires)
fire), the opposite was occasionally to be seen.
If you don't need electricity at all (own solar system) you are out of luck, but you still have to pay.
Dishwater at the sink unfortunately only lukewarm.Traducido automáticamente. - Maren W.julio 2021VentajasNaturalness Well-kept grounds Offer for children BakeryDesventajasSnack a little too expensiveChild-friendly and idyllicI stayed at the campsite for a week with my young daughter in July. We liked it very much. Our pitch was at the top of the plateau and we could watch the sunsets there in the evening. Electricity is included. In the morning you can get bread rolls and croissants from the site bakery. I found the snack... bar prices a little too expensive. 1 € less would be more reasonable for burgers etc. I thought the cocktail bar was cool :)
The site is right on the lake with a freshly mown meadow. There was a lot on offer for children at the weekend. There was a children's disco and a stand with glitter tattoos and highlights. My child was happy and didn't want to come home. There is also a large playground + sandpit. The showers and toilets at the back of the site are new and clean (I saw them being cleaned twice a day). The surrounding nature is really great and is ideal for hiking. There is also a zoo nearby.
We had a great vacation and would love to come back next year.Traducido automáticamente. - Wolfgang W.junio 2021VentajasLake Werbellin and the location of the parcelDesventajasWaste disposal in need of improvementOasis on the edge of the cityIn my opinion, many visitors and permanent campers agree that this natural site is a gem. The lake is unique. Everyone who spends their leisure time here should be aware of their personal responsibility towards nature conservation.
The owner and the staff are professional and polite. You can see that... a lot of legacy
from the past has been cleaned up. Certainly, reserves
e.g. in waste disposal are available. But there are
but there are even more good camping sites.Traducido automáticamente. - Berlin C.agosto 2020VentajasChild-friendly, the playground is near the sunbathing lawn. Beautifully clean lake. Good for hikers and cyclists.DesventajasIn the upper part provisionally marked out Womo parking spaces, very narrow. Corona sends its regards. And the price 45 € too expensive. Electricity, supply and disposal included but not directly at the pitch. And showers extra.W LAN for 3 € for 24 hours. Unfortunately only very weak or not at all. No satellite reception and no DVT. Too few tourist pitches.3 booked and paid 2 usedEveryone according to their preferences. Corona regulations are only observed at the reception. Not on the entire site. Only occasionally.
Conclusion. You can do it if you like a lot of money for little comfort and absolute tightness.Traducido automáticamente. - Clara H.agosto 2020VentajasCampsites right on the water Lake perfect for swimming, very clear water. Swimming platform not too far away. You can eat something delicious at the bar.DesventajasThe staff was not friendly (except the guys at the bar were nice) ABSOLUTE NO GO!!! We didn't feel welcome at all and that's not acceptable. Sanitary facilities are too far apart. I hope that next time the guests will be treated nicer, even if you are not a permanent camper.Beautiful placeNice, clean place. Great lake.
Staff rather unfriendly. Nevertheless, the site gets a second chance. We will try it again.Traducido automáticamente. - Daniela L.julio 2020VentajasWonderful natureDesventajasThere could be more sports activitiesDreamlikeFor us, the campsite and its surroundings are the most beautiful place in Brandenburg. We've been staying here with our children for years and feel more and more at home every year. A lot has been done, in 2020 roses were planted everywhere and the playground was extended. We really enjoy being here and feel very comfortable.Traducido automáticamente.
- Ronny K.junio 2020VentajasBeautiful sandy beach, perfect for small children, clean facilityDesventajasToo few sanitary facilities , No WLANActually not bad ....aber!!!!WLAN is sold but the reception is zero...absolute minus.
We first had to collect broken glass at the short-stay camper site to prevent children from injuring themselves...Traducido automáticamente. 
Michael F.agosto 2019VentajasLocation and clear lakeDesventajasunfriendly operatorNice location - little serviceWe have been back to the "Süßen Winkel" for about 10 years. The location and the lake are still great. The operator is not very customer-oriented. Friendliness is different. In the main sanitary building, where the working showers are located, there is a strong smell of sewerage. Only half of the men's... showers work. The dishwashing sinks are an imposition. However, the toilets in the newer sanitary blocks are tidy. Some other buildings (former store etc.) are falling into disrepair. The sunbathing lawns are clean and the beach snack bar, which is probably only open in high season, is recommended.Traducido automáticamente.Respondido de Campingparadies Berolina am Süßen Winkel 11 de septiembre de 2019Hello Mr. Michl F.,
Unfortunately, we only got around to seeing your sanitary problems for ourselves today.
We checked all the men's showers and they all worked.
If it really is the case that half of the men's showers don't work, then our permanent campers will be running for the door.
We had a water... problem with our well in the heat. At times it couldn't supply any water.
This can also lead to odor problems if nobody reports the water problem to us and the toilets continue to be used. In such a case, the large sanitary building is closed and a makeshift fountain is used.
There is nothing wrong with the dishwashing sinks. Some are made of stainless steel and those in the small sanitary blocks are made of terrazzo.
The former store was demolished in winter so that only a small part remained which is now to be covered in winter and serves us as storage.
Where our operator is unfriendly we leave to you.
If you come back in 10 years you will discover a lot of new things.
Best regards from the Berolina teamTraducido automáticamente.
René S.junio 2019DesventajasDirty, bad pitches, dirty and extremely unfriendlyUnfortunately a failure despite the fantastic locationWe stayed at the campsite with 2 other couples we were friends with in June 2019 and were extremely disappointed. The reservation was already very difficult and imprecise. On arrival we were unfortunately treated very unfriendly and due to a "lack of staff" it was not considered possible to tell us anything... about the site, let alone show us our pitches. The motorhome pitch for non-permanent campers is an imposition. A run-down concrete slab and difficult to drive on for large mobile homes. The travelers coming after us were given similarly bad instructions, so that we were completely parked up and the day of departure - our escape - was severely delayed. Unfortunately, the groundsman was no help either. The location on Werbellinsee is fantastic. Unfortunately the rest is garbage!Traducido automáticamente.- Marc L.abril 2019VentajasGoodwill and friendlinessDesventajasEven if Google Maps misleadingly lists the place as being at Wannsee, Werbellinsee is about 80km away.Very accommodatingUnfortunately, I had to cancel my reservation again, and although I would not have had a legal claim, my bank transfer was refunded without any problems after a phone call.Traducido automáticamente.
- Florian W.abril 2019VentajasNice and accommodating service!DesventajasNone!Very friendly contact, great goodwillUnfortunately, we had to cancel our booking after transferring the deposit. We contacted them by phone; fortunately, they were extremely nice and immediately refunded the entire amount without any ifs or buts. In addition, super nice tips for campsites directly in Berlin! Thank you very much for this quick and accommodating arrangement and the overall simply super nice manner!!!Traducido automáticamente.
- Chantalle W.septiembre 2018VentajasThe Werbellinsee, pure nature, very relaxed atmosphereDesventajasThe large sanitary building needs to be renovatedBrandenburg from its beautiful sideWe've never been to Brandenburg before, which was a mistake. Really great lake, a paradise for the children. We will be back next year :-)Traducido automáticamente.Respondido de Campingparadies Berolina am Süßen Winkel 8 de septiembre de 2018Many thanks for the very nice review.
The large sanitary building is of course being renovated but everything takes time.
Unfortunately it doesn't work to renovate everything at once.Traducido automáticamente. - Claudia M.agosto 2018VentajasLocation, lake, landscape, natureDesventajasSome buildings need to be renovatedThe location of the campsite is absolutely fantasticWe were there for a week with our children in August, absolute relaxation!!!Traducido automáticamente.Respondido de Campingparadies Berolina am Süßen Winkel 8 de septiembre de 2018Thank you for the nice review.Traducido automáticamente.
- Jörg P.agosto 2018DesventajasSanitary condition and the pitch itselfAn impositionThe pitch right on the water was nice at first. Unfortunately, you have car traffic in front of you all day, even during the supposed barrier closing time, and you get dusty. The sanitary facilities are an outrage in this day and age. Old and worn, not to mention clean. The showers in the new sanitary... facilities were closed. But the design of the toilets doesn't bode well there either. Only cold water and the groundsman couldn't even provide any information about hot water. Charging €1 for the showers is greedy. This is probably just about making a profit, because due to the location there are probably enough day guests and the rest are permanent campers, where some huts have adapted to the state of the sanitary facilities or vice versa. It's a shame that with such a great location, not everything is done to create a beautiful campsite. Lots of neglected, dilapidated huts on the site. The permanent campers go for walks on the site and calmly let their dogs pee on the guests' pitches, even when you are present. Decency and education are zero. The tourist pitches are unkempt and littered. In our case with kebab boxes from the snack bar and cigarette butts. And then €30 for it, without comment. No one at reception was able to answer why we were charged €3 for a cat in our mobile home. No supply and disposal for mobile homes. How the place got three stars remains a mystery to us. The location and lake are great, the place is an imposition!Traducido automáticamente.Respondido de Campingparadies Berolina am Süßen Winkel 27 de agosto de 2018Hello Mr. P.,
We are very sorry that you had such a bad vacation with us.
But why don't you simply talk to us about these "grievances" so that we can react or intervene immediately.
You don't give us this chance and instead you rate this place in the anonymity of the internet.
Such reviews are few and... far between, but they do occur and if you look, these people have usually only written one review and then only a negative one.
It happens that during the lunch break (13- 15h) on the place is driven.
But then only by an employee who urgently has to do a job (water damage), but then only at walking pace.
You could have reported other vehicles to us, but you did not.
Our old sanitary building is getting on in years and cannot be replaced by a new one so quickly. As the site operator, you would certainly have done it immediately, but we have to work economically.
The solar panels are currently being installed on the roof of the new sanitary building.
You should have noticed this. The showers are therefore still closed.
You could have informed us about permanent campers with dogs walking on your TC site, but you didn't do so.
The bottom line is that you prefer to remain anonymous and thus do not help us to eliminate grievances.
Nevertheless, thank you dear Mr. P. for your one star.Traducido automáticamente. - Sebastian S.junio 2018VentajasProximity to Berlin, facilities, staffIdyll not far from the capitalVery nice place, right on the outskirts of Berlin. Pure nature, very friendly and helpful staff. The site has developed really well under the new operator. We will be back next year! I honestly can't understand any negative comments.Traducido automáticamente.
- Uwe H.junio 2018VentajasLocation, friendly operator, close to BerlinGreat location by the lakeFirst-class location directly on the lake. Clean sanitary facilities. Friendly staff. Pure nature. Campsite is continuously maintained and developed.Traducido automáticamente.Respondido de Campingparadies Berolina am Süßen Winkel 3 de julio de 2018Thank you very much for the great review.
We hope to see you again soon.Traducido automáticamente. - Tom F.junio 2018VentajasNature reserveDesventajasNoneEverything is fineShort trip over a long weekend. Great surroundings, beautiful forest. The lake had a pleasant bathing temperature. Pitch right by the water.Traducido automáticamente.Respondido de Campingparadies Berolina am Süßen Winkel 3 de julio de 2018Thank you and see you soon, says your Berolina team.Traducido automáticamente.