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Katja K.May 2024PositivosBeautiful playground, natural surroundings, great location by the lakeNegativosSanitary buildingCampsite with potentialIn itself a beautiful campsite that still has a lot of potential. Unfortunately the site was very overcrowded over Whitsun. Despite advance reservation we were parked with 2 8m Wowa in a forest (tent compartment). There was not enough space. Unfortunately, the sanitary facilities were not sufficient for the masses and very dirty.Traduzido automaticamente.- Daniel S.May 2023PositivosNice, friendly staff, great restaurant, very well-kept grounds, clean sanitary facilities..... Surrounded by a great landscapeNegativosNothing negative foundA really nice campsite near BerlinWe only had a few days to test the campsite. We were given a friendly welcome and support, enjoyed our time and saw and experienced a lot. We would definitely like to come backTraduzido automaticamente.
- Patrick K.May 2023PositivosGood connections, great quiet location. Child-friendlyNegativosThere wasn't really anythingFantastically beautiful and quiet campsiteFriendly, professional service. Great support during the stay. Small problems (regarding own equipment) were solved as quickly as possible. Good toilet/shower facilities. Clean environment and child-friendly campsiteTraduzido automaticamente.
- Markus & Monika S.August 2022PositivosVery nice place at the lake with bathing possibility also for dogs.NegativosWe felt comfortable, so what's there to complain about?Relaxing daysIt was our first time there and we liked it very much. No hustle and bustle, nice big pitch, very good cleaning team and very nice operators. we will definitely be back!
Only the nagging of some fellow vacationers who were constantly looking for a fly in the ointment was annoying.Traduzido automaticamente. - J. S.August 2022Positivos..NegativosMy stay was unfortunately an absolute disappointment. Arrival The reception is a container where you are quickly checked in between two other customers without any privacy. There are no explanations about the pitch. You should just have a look at it. When asked where you could find your girlfriend, the answer was "unfortunately, I can't help you with that for data protection reasons". The accommodation I would have loved to leave straight away. The prospect of spending a week in this tiny "barrel" standing in impassable, dusty terrain took my breath away for a moment. After several unsuccessful calls to the container reception with an urgent request to change my booking (although I didn't get the feeling that they took my request seriously and really wanted to help me), I gave up. The barrel was very hot in the evening, so it was impossible to fall asleep without a draught. Due to the coolness in the morning, I was freezing in the morning. Going to the toilet was like an obstacle course à la Takeshi's Castle. I didn't sleep at all the first night and now, after the journey home, I've caught a proper cold due to the unfavorable change in temperature. The campsite The ground and the paths were dusty in my opinion, partly impassable and partly asphalted, which made it feel a bit like camping on the road. Cars were constantly driving and could be parked anywhere, which unfortunately ruined the "natural camping" atmosphere. For me and my girlfriend, however, the most bizarre and worst thing about this site was the hundreds of permanent camper "villas". With their huge roofed caravan and tent constructions, they simply look ugly and have lost any spirit of camping and distorted it into the absurd. In order to spend time in nature, "permanent campers" provide themselves with the comforts of home: with kitchen, bathroom, terrace, roof + carport (usually made of unsightly white foil that will disintegrate into microplastics in the foreseeable future) and front garden. Several square meters of forest are covered in this way. This dries out the soil considerably and a nourishing, fragrant layer of forest soil and humus can never form again. I didn't have the feeling of being in nature. It was more of a mix of allotment garden flair and ghost town (most of the "villas" were empty). The same picture on the shore: private, enclosed jetties - terrible! The bathing spots That's about it. Nice is different. The benches are a bit rotten, the sand could be filled in and the lawn is a disaster. The reeds should be cut back. The gastronomy I can only laugh here. The snack bar at the entrance doesn't just look overstuffed, it closes its doors in a huff if a guest dares to complain about waiting times. The "restaurant" is a dusty place with a drinks trolley serving as a bar and cash desk and a wooden stall serving frozen pizzas and sausages. The service at the bar was subterranean. The only highlight here: Marion!!! Among all the "it doesn't work blah blah blah" ducks I met on the campsite, she is an eagle here. If you're not familiar with the terms, I recommend searching online for "duck+eagle+Bodo Schäfer". Departure Back in the container. You hand in your key and that's it. No questions - perhaps in this case only for me, because the "duck" behind the desk realized from the look on my face that this would not be pleasant for her. ...more see comment...First stay at the campsite at Springsee in the week from 07.08. toConclusion for me
Lesson paid!
But criticism should be constructive, so I'd like to make a few suggestions for improvement:
Could you protect the forest floor by paving instead of asphalting and creating beautiful wooden paths to all accommodation and public facilities? If possible, these paths should... not be left. Protective mosses and grasses can then grow outside the paths. Cars should be parked outside and only be allowed on the site for loading and unloading.
Could you give notice to most of the permanent campers or make them reduce their facilities to a minimum and ban private jetties?
Could you make the bathing areas more attractive?
Could the garbage cans be better placed, e.g. in a house?
And last but not least: Is it possible to train a can-do attitude among the largely duck staff? Marion is a good role model here!
Best regards,
Jessica Semmler
Leading Quality Standard Champion
Six Senses Con Dao - 2014Traduzido automaticamente. - Jacqueline B.July 2022PositivosThe location and the lake are simply indescribably beautiful. This is the second time I've vacationed here and each time I spontaneously booked another vacation at the end of my stay because it's so beautiful. The staff are very welcoming.NegativosThe only drawback is that you sometimes have to deal with party guests at the weekend, but it depends on which area you sleep in.Simply fantasticThe location and the lake are simply indescribably beautiful.
This is the second time I've vacationed here and each time I spontaneously booked another vacation at the end of my stay because it's so beautiful. The staff are very welcoming.Traduzido automaticamente. - Melanie P.October 2019PositivosGood for fishingNegativosUnfriendly staff Absolutely unclean Paths to the place broke my car everything just pothole after pothole etc etcUnbelievableWe were there only a week ago. were looking forward to it . you got the key for the cottage without nice words with the explanation where it is. so we went to the house ..then the shock ..cobwebs up to the floor ..in the bathroom shelves everything dirty in the kitchen everything stuck to the fridge... dishes no cleaning products on site.... After we bought everything 25 km further because the store on the square sells a lot of alcohol everything else ehr mässig you had to drive so far we cleaned everything ourselves ..unfortunately I didn't get 30 euros for final cleaning that you have to pay there. then on the phone they said Wlan is on the square..yes if you pay 10 euros per device for a week..and because it only works at certain points on the square but not where you need it. TV was always on in the afternoon in the house, in the evening when you were there of course not. It came good weather around noon my son wanted to go with girlfriend pedal boat belonging to the place ... but was also immediately whistled that it is only one hour because at 16 o'clock reception closes ... he asked if he could pay more to stay a little longer on the lake and he gave keys in the mailbox ... But also there although you asked nicely etc no discussion from the lady on site. I must say the lake is beautiful the area too ..I like camping for 40 years but this unfriendliness of the staff and the absolute uncleanliness in the cottage were incomprehensible .... When we left no one looked into the house, no key was taken no goodbye until next time nothing. We did not complain on the spot nix everything we took...but I swore my rating will come.Traduzido automaticamente.Respondido de Naturcampingplatz am Springsee October 22, 2019It is with great dismay that we read your review. We are sorry that you found your vacation home like this. We would have gladly cleaned it immediately or rectified the existing defects if you had informed us. Unfortunately, you did not contact us about the refund of the final cleaning.
Every new guest... is shown the way to the vacation home on arrival and is also given a map of the site.
The WLAN is offered by an external company, as we unfortunately cannot be connected to the public telephone network. Therefore a 100% coverage of the 21ha area is not possible.
The water scooter was rented by you until 3.30 pm, a longer rental period would have been possible if you had contacted us.
The path to the campsite is a public road and we are not responsible for its condition. We would be happy to pass on your suggestion.Traduzido automaticamente. 
Olaf R.August 2019PositivosDog friendliness, locationNegativosSanitary would have to be renewed and extendedGreat location in the forest, ideal for dog loversWe stayed at the campsite for a weekend with our motorhome and 2 dogs. The location is very idyllic, right on the lake, in the forest. Hiking and cycling trails start from the campsite. Boats, kayaks and SUP can be hired. Otherwise, the campsite is quite far away from the nearest town, which should be... taken into account when it comes to catering. The reception has the essentials. The restaurant on the campsite is well suited to people who can tolerate Berliner Schnauze. The food was good, but you should stick to the kitchen times. If you arrive too late, Moni will punish you...;-)). The sanitary facilities are not up to date and unfortunately not well maintained. In addition, one block was completely closed due to a breakdown. The big plus on the site is the dog-friendliness. Extra bathing area, very large exercise area, guided hike with dog school, etc. Very good!Traduzido automaticamente.- Sue T.July 2019PositivosRestNegativosNonePure natureGreat place in the forest. Pure peace and nature. Great lake. Very spacious. You don't sit on top of each other. We enjoyed it.Traduzido automaticamente.
Familie S.July 2019PositivosVery good price-performance ratioNegativosPrepayment only, WLAN expensiveCamping by the lakeThe place lives up to its name, in a scenic location along the lakeshore (clear water) is a good place for a vacation. The car is parked on site. There is a restaurant, a snack bar and an extra dog bathing area. Due to the very extensive grounds, however, the way to the sanitary facilities is sometimes... quite long. We received a friendly welcome at reception and were offered two pitches. They also sell bread rolls and all sorts of things for everyday camping. Most of the paths and pitches are unpaved, as befits a nature campsite. - Why did it still not get three stars? Unfortunately, the pet-free bathing area is often used by dog lovers who don't even put their pets on a lead. There is no control. We even observed dogs walking across the sunbathing lawn in the morning. Some people suffer from allergies or are simply afraid of dogs. In this case, you should think carefully about your journey.Traduzido automaticamente.
Uwe R.May 2019PositivosRelaxation and close to the water !!!NegativosnonePure relaxation !We were there for 5 days over Men's Day. It was a great, friendly welcome. The groundskeeper helped with the insertion of the caravan, super nice! Sanitary facilities always clean. The restaurant on the square invites you to linger, the food was fresh and delicious. For cyclists a great environment for... cycling. But you can also relax there. At the registration there is a small store, there is everything from A-Z! Bread rolls every morning were delicious. We will definitely be back! LG from the singer's townTraduzido automaticamente.
Die drei lustigen VierOctober 2018PositivosVery family-friendly, pleasant atmosphere, delicious food in Marion's restaurant, clean beach, friendly staff. Pure nature.NegativosWe couldn't find any.We come back every year!We spent our vacation here at Springsee in June 2016. Motivated by the good reviews here at Camping.info, we booked a week of nature camping. We received a friendly welcome on arrival and were given a briefing about the site. The permanent campers were helpful and gave us valuable tips. On the very first... day, we cycled around the entire site several times and realized that it was a great place to get some exercise. For cyclists and joggers, the terrain offers many paths and roads to explore. The lake is very idyllic and beautiful. The beach is covered with sand and the water is quite clean. This lake is also highly recommended for anglers, in the evening the fish jump like crazy. The store at the entrance has everything you need for camping and fresh bread rolls are available every morning. A shower token costs €1.00 and lasts for 4 minutes, which was acceptable for us. The very clean sanitary facilities deserve special mention. We have never seen such clean toilets and showers at any other campsite. High praise to the staff. Only the barrier at the entrance did not accept our card several times. However, there was always a friendly member of staff on site to help us. The town of Storkow is about 20 km away. There are many stores here, including Netto, Aldi, Lidl, Kik and so on. If you drive a little further, you will find the Müggelpark in Gosen. This is a great place to go shopping with the family. The food at the campsite is excellent. The food is fresh and very tasty. We really enjoyed our vacation at Springsee and will definitely be back. Best wishes to Lothar, Christel, Lutz and Ines for the lovely evenings. We hope you got home safely. A big thank you to the staff at Springsee-Camping. Please keep up the good work. By the way: With D1 you have good reception on site and internet in the LTE range. 2018: This year we spent our camping vacation at a different campsite during the high season because we love variety. Nevertheless, we didn't want to miss the opportunity to come to Springsee again. And what can I say? The weather was wonderful, we went swimming in 14 degree water, which was also great. Unfortunately, Marion's restaurant was closed, but we would have loved to go there for a delicious meal. The staff were, as always, very friendly and helpful. We were only able to check in after the reception desk closed (around 4.30pm) due to a change in duty roster, but this proved to be no obstacle at all. We called in good time and so we arrived at our pitch, where the electricity connection was already ready. A big thank you to the Springsee team for the uncomplicated handling. We liked it so much that we extended our stay for another day. As the campsite is still very popular and our pitch was still booked for the regular departure day, we were allocated a different, but also very nice, pitch. The effort of dismantling and reassembling was worth it to us to be able to stay an extra day. We feel very comfortable at Springsee and will definitely be back. Many thanks to the whole team & best regards to Mike.Traduzido automaticamente.
Kerstin T.August 2018NegativosThere is no changing table in the shower for babies and toddlers. It would be great if there was something where you could clean them.Spontaneous campingMy husband and I stayed at this campsite for the first time. It was wonderful. Friendliness is very important here. Monika and René's food was fantastic. We would love to come back. 😁Traduzido automaticamente.- Jana K.July 2018PositivosSecluded, quiet location! Friendly staff! Dogs welcome!NegativosSanitary facilities not suitable for babiesPure peace and relaxationThis was our second time at Springsee and we always enjoy the absolute peace and quiet in the middle of nature! Our dog has lots of opportunities to let off steam and play with his dog buddies! Our big child (10) enjoyed spending time on or near the water. The sanitary facilities were always clean and... in order! The pitches are spacious and close to the water! The staff were always friendly. In the small store you can get fresh bread rolls and the essentials you need every day! All in all, a fantastic place to relax!Traduzido automaticamente.
- Familie M.June 2018PositivosPeace and relaxation as well as beautiful nature for hikingNegativosThe access road is in need of renovation (but I think this is more of a municipal problem).Relaxation for the whole familyWe stayed in one of the vacation homes with 3 generations (the youngest just under 3 years old) and a dog. It was very enjoyable for everyone. The grandparents were able to relax by the water, dad went fishing, mom was out with the dog and the child could choose where he wanted to go. The snack bar and... the forest restaurant on the premises mean that you are well catered for if you don't want to stand at the stove every day. If the weather plays along, there are also lots of things to do on and around the water to pass the time. It is a wonderful vacation destination for walking and enjoying nature. There are 2 playgrounds for the children and if that's not enough, you can go to Storkow to Irrlandia. A huge playground with giant slides, bouncy castle, several trampolines/water bouncy cushions and a maze and climbing park. All in all, it was another great few days thanks to the team from Springsee.Traduzido automaticamente.
- Ines W.April 2018PositivosRestaurant is great! Very nice and great food. Independent of the site operator.NegativosThe most unprofessional staff we have experienced in years in the service sector.Dirty, old and very unfriendlyYou won't be treated more unfriendly anywhere. The staff are bad-tempered and incompetent. The sanitary facilities were old and dirty. The rented caravan has seen its best days and despite the €30 final cleaning fee that EVERYONE has to pay, holidaymakers are asked to dispose of the garbage themselves and leave the rental property swept clean. An outrage in all respects. Never again!Traduzido automaticamente.
- Marlies K.September 2017Positivosquiet, clean, dog and child friendly, good price-performance ratioNegativosrough access roadsEnthusiasmWe were with our grandson, dog and motorhome in September on a pitch (we could choose between several) with TV connection for the evening hours. It was wonderfully quiet. In the morning there were fresh bread rolls and everything else you need was available in the small shop at reception, where the staff... are very friendly, accommodating and competent and have an open ear for everything, and can also recommend excursion destinations. The groundsmen were also helpful. There is a restaurant on the site, as well as a snack bar. The sanitary facilities were cleaned daily and were clean. Our dog could really let off steam in the dog run and go swimming on the dog beach. My husband was able to fish successfully. Our grandson was able to ride his bike without disturbing anyone. So we were all taken care of and had a really good rest. We have already booked again for next year. The hidden location in the pine forest is a real insider tip.Traduzido automaticamente.
- Pamela und Manfred N.September 2017PositivosA beautiful location in itself, unfortunately the location doesn't outweigh the rest. Nice restaurant, fortunately independent of the site operator.NegativosDirty, the staff have no competence, price and performance are out of proportion. The access road is a disaster.If you like to pay a lot for hardly any performance, this is the right place for youUnfortunately, price and performance are not at all right here. Ancient sanitary blocks, dirty, moldy and, depending on the mood of the day, unfriendly staff. Comfort pitches that are anything but, but they have nothing to do with comfort. At the end of this horror on this site, we were also simply ripped... off with the electricity costs and our complaints were ignored, most recently I was insulted by the operator by email. Drunk and rowdy guests are tolerated here, the staff is overwhelmed with them and you have to call the police yourself as a guest, according to the staff. There is hardly any dog-friendliness, a small dog beach and a dog run, which is far away from the actual site, namely with the permanent campers. Payment must be made immediately, after several written requests we only received a partial refund. Legal reminders were ignored.Traduzido automaticamente.Respondido de Naturcampingplatz am Springsee February 28, 2018Our sanitary facilities are refurbished annually in winter, renovated if necessary and thoroughly cleaned every day.
The electricity consumption of our pitches is billed separately using calibrated meters.
We take our guests' complaints very seriously, and we have also taken action in this case several... times.
Dog-friendliness is very important to us. Our dog run is over 5000 square meters in size and is located at the edge of the campsite. The site has a fenced-in dog bathing area and free dog waste bags are available.Traduzido automaticamente. - Tamara B.August 2017PositivosQuiet atmosphere, very friendly, helpful staff, beautiful surroundings, family-friendly, dog-friendlyNegativosDifficult transport connections for people without a carThank you for a wonderful vacation!The campsite is located directly on Springsee lake, surrounded by woods. Anyone looking for a place to relax will find it here. The site is so spacious that you have enough room to unfold, even during the high season. This place is a must! Both for families who like it natural and for people with dogs! We would love to come back!Traduzido automaticamente.
- die H.July 2017PositivosPure peace and quiet, very dog-friendly, dog runNegativos20km to the next shopping opportunity (plan well logistically) Access road with trailer terriblePure relaxationWe spent a very relaxing week at Springsee. The peace and quiet is really valuable! Lots of opportunities to hike with our dogs, cycling opportunities en mass, swimming, boating.... The dog run was very practical for our big gang, the filming from RBB was an accidental highlight. We were even able to... stock up on new barf food before continuing our journey. The only drawback: the nearest shopping facility is ~20km away, so logistically it just needs to be better planned. And - the access road is an imposition ;)Traduzido automaticamente.