Bueno
3 valoraciones
- Birgit P.September 2024VentajasThe location is perfect for all kinds of excursions in the surrounding area. A great place for campers and vacationers in the apartment to meet and relax.DesventajasIn bad weather there is unfortunately no covered shelter/communal room or a small kitchen. A kiosk for small purchases would be great.Perfect place for a family reunionI especially liked the very personal service of the staff with all our special requests.
We had to rearrange the apartments and pitches several times. They were always friendly and
helpful. There was always the opportunity to take into account the individual characteristics of each group member. The... oldest participant (87) had the highest praise for the great apartments. Falling asleep with the smell of fresh wood in his nose was the greatest thing for him.
Too bad the weather didn't cooperate. The brunch at Frischluft was a highlight for everyone.
All family members want to come back next year.Traducido automáticamente. - Ursula A.July 2024VentajasArchitecture and sanitary facilitiesDesventajasDirectly on the street (noisy in the early morning hours), cuisine far below the offer described on the website, friendliness leaves a lot to be desired, too few men's toilets (queues in the morning) etc.Does not meet expectations at allWe did not receive a very friendly welcome. Our request for a somewhat sunnier pitch was not granted - despite there being enough free pitches - and we had to make do with a dark, noisy (directly on the road) and muddy pitch.
Although we had paid a deposit of 1/3 of the price, we had to pay the balance... for all nights on arrival.
In the morning we waited 3/4 hours in the restaurant for a small breakfast (!!) with the explanation that it was just a small kitchen and you could only do one thing at a time....
The restaurant offered nothing at all - far below the culinary delights advertised on the website.
There was a queue in the morning for the only three men's toilets.
In short - once and never again!Traducido automáticamente.Respondido de Camping Dornbirn August 28, 2024Dear Ursula,
Thank you for taking the time to give us your feedback. We are very sorry that your stay with us did not meet your expectations.
We regret that you did not feel welcome at the reception. We always endeavor to welcome all guests in a friendly manner. We understand your wish for a sunnier... pitch. Unfortunately, during the high season it is often not possible to change pitches at short notice due to reservations and occupancy. We hope for your understanding.
As far as payment is concerned, it is customary for us to settle the balance on arrival in order to facilitate the process on departure and avoid misunderstandings.
We are also sorry that you had to wait in the restaurant. Due to the size of our kitchen, delays can unfortunately occur at peak times, but should not happen to this extent. We take your feedback on the cuisine very seriously and will review our offer.
We are aware that there may be waiting times at the sanitary facilities during peak times, but this is not usual. As a rule, the toilets are perfectly adequate. We are sorry that you had to wait.
Thank you again for your feedback. It is our goal to constantly improve and we regret that we were unable to meet your expectations this time.Traducido automáticamente. - Uwe H.June 2024VentajasCentral location Shower cubicles pleasantly large,DesventajasWlan on pitch 20m next to reception is zero, nothing for vacationers looking for peace and quiet, as there is a very busy restaurant in the middle of the campsite. Bread roll price 1EuroVacation 6.2024Are here in June 2024 with dog and caravan.man can cycle a lot here,place is much too expensive because no wifi as offered,nothing for people looking for peace and quiet,cleanliness of the toilets leaves much to be desired,bread price 1 euro is probably greatly exaggerated,noise also by road right next to the place as well as various companies.Traducido automáticamente.Respondido de Camping Dornbirn July 11, 2024Dear Uwe, thank you for your review! Too bad we could not fulfill your expectations. We have high-speed WiFi for our guests throughout the campsite, which works perfectly. All our guests receive the password for this at check-in. Unfortunately, we cannot understand the comment regarding cleanliness,... as our cleaning ladies clean the sanitary facilities more than thoroughly several times a day, and we attach great importance to this. We currently only receive feedback to the contrary, namely that the sanitary facilities are very clean. However, with a high number of guests, it can always happen that a toilet that has just been cleaned is dirty again in a very short time.
Nevertheless, we hope to welcome you back soon! Best regards from DornbirnTraducido automáticamente.